Privacy Policy
Cookie Policy
Higg.com and Related Sites
Privacy Policy
Effective Date: March 31, 2021
This Privacy Policy explains how Higg Co (“Higg Co”, “we” or “us”) collects, uses, and discloses information about you when you access or use our websites: https://higg.com/ and https://profiles.higg.com (together, the “Website”).
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy often to stay informed about our information practices and the choices available to you.
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you fill out a form, request customer support, apply for a job with us, or otherwise communicate with us. The types of information we may collect include your name, email address, resume information and any other information you choose to provide.
Other Information We Collect When You Use our Website
When you access or use our Website, we automatically collect information about you, including:
- Log Information: We collect information related to your access to and use of the Website, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Website.
- Device Information: We collect information about the computer or mobile device you use to access our Website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use different technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Website and your experience, see which areas and features of our Website are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used in our Website or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see our Cookie Policy and Your Choices section below.
Information We Collect from Other Sources
We may also obtain information about you from other sources, such as analytics services, email services, partner websites, job posting websites, etc.
Information We Derive
We may derive information or draw inferences from you based on the information we or our partners collect. For example, we may make inferences about your location based on your IP address.
USE OF INFORMATION
We use the information we collect to provide, maintain and improve the Website, our products and services and the other interactions we have with you. For example, we use the information we collect to:
- Send you technical notices, updates, security alerts, and support and administrative messages and to respond to your comments, questions, and customer service requests;
- Communicate with you about products, services, and events offered by Higg Co and others, and provide news and information we think will be of interest to you (see Your Choices below for information about how to opt out of these communications at any time);
- Evaluate your application for employment with us;
- Monitor and analyze trends, usage, and activities in connection with our Website;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and protect the rights and property of Higg Co and others;
- Debug to identify and repair errors that impair existing intended functionality;
- For limited internal uses, provided the personal information is not disclosed to another third party and is not used to build a profile about you or otherwise alter your experience outside the current interaction;
- In connection with research and development activities; and
- Carry out any other purpose described to you at the time the information was collected.
SHARING OF INFORMATION
We may share information about you as follows or as otherwise described in this Privacy Policy:
- With vendors, service providers, and consultants that perform services for us, including customer service and email services to communicate with you or send you marketing materials;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
- If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of Higg Co or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
- Between and among Higg Co and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
- With your consent or at your direction.
We may also share aggregated or de-identified information that cannot reasonably be used by those third parties to identify you.
ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS
We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Website, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Higg Co. and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.
DO NOT TRACK NOTICE
This Website does not currently support browser settings or otherwise respond to Do Not Track requests.
DATA RETENTION
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
CHILDREN
This Website is not directed at children under the age of 13. In addition, we do not knowingly collect personal information from children under the age of 13.
TRANSFER OF INFORMATION TO THE U.S. AND OTHER COUNTRIES
Higg Co is based in the United States and we process and store information in the U.S. and other countries. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.
YOUR CHOICES
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.
Promotional Communications
You may opt out of receiving promotional emails from Higg Co by following the instructions in those emails or by emailing info@higg.com. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
YOUR CALIFORNIA PRIVACY RIGHTS
Consumers residing in California are afforded certain additional rights with respect to their personal information under the California Consumer Privacy Act or (“CCPA”) (California Civil Code Section 1798.100 et seq.). If you are a California resident, this section applies to you.
California Consumer Privacy Act
Additional Disclosures Related to the Collection, Use, Disclosure of Personal Information
Collection and Use of Personal Information: In the preceding 12 months, we have collected the following categories of personal information: identifiers, internet or other electronic network activity information, professional or employment-related information and education-related information. For examples of the precise data points we collect and the sources of such collection, please see the “Collection of Information” section above. We collect personal information for the business and commercial purposes described in the “Use of Information” section above.
Disclosure of Personal Information: We may share your personal information with third parties as described in the “Sharing of Information” section above. In the preceding 12 months, we have disclosed the following categories of personal information for business or commercial purposes: identifiers and internet or other electronic network activity information. We have disclosed these categories of personal information to the following categories of recipients: vendors, service providers, and consultants that perform services for us and between and among Higg Co and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
Sale of Personal Information: We do not, and will not, sell your personal information.
Your Consumer Rights
Subject to certain limitations, California residents have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose, (2) request deletion of their personal information, (3) opt out of any “sales” of their personal information that may be occurring, if applicable (as stated above, we do not sell personal information), and (4) not be discriminated against for exercising these rights. You may make these requests by contacting us at info@higg.com, or writing to us at 264 Arlington Ave., Kensington, CA 94707. We may require you to verify your request or identity by asking you to provide information related to your recent interactions with us. We will not discriminate against you if you exercise your rights under the CCPA.
If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please contact us.
ADDITIONAL DISCLOSURES FOR INDIVIDUALS IN EUROPE AND THE UK
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have certain rights and protections under the law regarding the processing of your personal data.
Legal Basis for Processing
When we process your personal data, we will only do so in the following situations:
- We need to use your personal data to perform our responsibilities under our contract with you (e.g., providing the services you have requested).
- We have a legitimate interest in processing your personal data. For example, we may process your personal data to send you marketing communications, to communicate with you about changes to our Website and services, and to provide, secure, and improve our Website and services.
- We find such processing is necessary to comply with our legal obligations.
- We have your consent to do so. When consent is the legal basis for our processing, you may withdraw such consent at any time.
Data Subject Requests
Subject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us as indicated below.
Questions or Complaints
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
For individuals in the UK: https://ico.org.uk/global/contact-us/
For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
CONTACT US
If you have any questions about this Privacy Policy, please contact us at: https://higg.com/support or 264 Arlington Ave., Kensington, CA 94707.